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A weekly newsletter by Ross Chapman for ambitious builders and decision-makers. Get one sharp insight, a few curated signals and the frameworks behind smart growth. Product. AI. Strategy. Sorted.
AI isn’t replacing UX. It’s exposing it 👀 What founders told me about their onboarding flows and why smart AI will spotlight broken UX before it ever fixes it. Hi everybody, This week I spoke to two founders scaling onboarding with AI. Both excited about the potential, but both frustrated by one thing: Their users were getting stuck. The tools worked. The intelligence was there. But the experience? Confusing. This is the big unlock: AI doesn’t replace your UX — it stress-tests it. AI surfaces...
Hey there, We're nearly at the end of January, so I thought it was high time to roll out a new newsletter, and what an incredible week it has been in AI, Product and Business: Open AI shares Operator - an AI agent that can start doing your repetitive browser based work for you (only available on the premium tier in the U.S., but still... Perplexity launches a mobile assistant and I've started coding with AI assistance in Cursor! So without further ado, here's this week's updates in AI,...
Hey there, I use ChatGPT every day. I’m practically begging Figma to roll out AI to our team. And if something has those magic letters “A” and “I,” I’m already signed up. But this isn’t about jumping on a trend. It’s rooted in a philosophy I’ve always believed: computers exist to handle the heavy lifting, freeing us to focus on what really matters—thinking, creating, and making meaningful impact. Last night, I was revisiting my Product Design Sprint template and migrating it into FigJam. One...